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Dubai Aquarium and Underwater Zoo – Basic Pass Ticket

2 hours

Easy

Discover the marine marvels of the Dubai Aquarium and Underwater Zoo. Walk through the 270-degree tunnel and explore the Underwater Zoo featuring the King Croc, penguins, and more.

Dive into a world of aquatic wonder with your Basic Pass to the Dubai Aquarium & Underwater Zoo, located in the iconic Dubai Mall. This experience offers a unique opportunity to witness over 33,000 marine animals up close.

Start with a breathtaking walk through the Aquarium Tunnel, where you'll be surrounded by sharks, stingrays, and shoals of colorful fish in a 270-degree panoramic view.

Continue your journey into the Underwater Zoo, which showcases exotic and fascinating creatures across themed zones such as the Rainforest, Rocky Shore, and Ocean environments. Get up close with otters, piranhas, jellyfish, and the famous King Croc, one of the world’s largest reptiles.

A visit to the Penguin Cove is also included, offering a glimpse into the lives of Gentoo penguins in a temperature-controlled environment.

Ideal for families, solo travelers, and marine life enthusiasts.

What's included?
    • Admission to the Aquarium Tunnel
    • Access to Underwater Zoo exhibits
    • Entry to Penguin Cove
    Exclusions
      • Animal encounters
      • Behind-the-scenes access
      • Food and drinks
      • Transport to/from the venue
      Please note

        Accessibility & Physical Requirements

        • Wheelchair Accessible: Yes, the entire experience is wheelchair- and stroller-friendly.
        • Elevator Access: Available between levels of the aquarium and zoo.
        • Infant Admission: Children aged 0–2 years enter free of charge.
        • No Special Physical Requirements: Suitable for all fitness levels. Minimal walking involved.

        Age & Family Suitability

        • All Ages Welcome: The attraction is designed for children, families, couples, and solo travelers alike.
        • Supervision Required: Children under 15 must be accompanied by an adult at all times.

        Photography & Filming

        • Photography Permitted: Non-flash photography is allowed.
        • Professional Equipment: Use of tripods or commercial filming gear may require prior approval.

        Visit Duration & Timing

        • Recommended Visit Duration: 1.5 to 2 hours
        • Flexible Entry: Entry can be made at any time during operating hours on your selected date.
        • Last Entry: 45 minutes before closing

        Booking & Ticketing

        • E-Tickets Accepted: Show your booking confirmation on mobile or printed ticket for entry.
        • Ticket Validity: Valid only on the selected booking date. Non-transferable.

        Health & Safety Guidelines

        • COVID-19 Measures: Regular sanitization, crowd management, and optional mask use depending on current UAE guidelines.
        • Do Not Touch Tanks: Some exhibits may appear interactive, but guests must avoid touching displays unless permitted.

        Cancellation Policy

        • Free Cancellation: Up to 24 hours in advance for a full refund.
        • No Show: No refund for missed visits without prior notice.
        What to bring

          Essentials:

          • Valid ID or Passport – May be required at entry for verification, especially for discounted or age-based tickets.
          • Booking Confirmation – Digital or printed ticket (mobile e-ticket preferred for convenience).
          • Comfortable Footwear – While the attraction is indoors, moderate walking is involved between zones and within The Dubai Mall.

          Optional but Recommended:

          • Camera or Smartphone – Capture stunning underwater scenes (non-flash photography allowed).
          • Power Bank – To keep your mobile phone charged for photos and e-ticket access.
          • Reusable Water Bottle – Stay hydrated while exploring (note: food and drinks not permitted inside exhibits).

          Clothing Tips:

          • Light Jacket or Sweater – The Penguin Cove and other indoor areas may be cool due to air-conditioning.
          • Modest Attire – In line with local customs and mall dress codes.

          For Shopping and Extras:

          • Credit/Debit Card or Cash – For use at the retail store or food courts within The Dubai Mall.